Question 1

How does a travelling tailor work?

Accepted Answer

A travelling tailor brings the fitting room to your city on planned dates. You book a private appointment, we measure and design with you in person, and the garment is crafted at our Bangkok atelier and delivered to your door.

Question 2

How do I book a private fitting?

Accepted Answer

Send the enquiry form with your city, occasion and preferred date. The house reviews the request and confirms availability, venue and written next steps before an appointment is finalised.

Question 3

What happens at the first fitting?

Accepted Answer

Your tailor reviews the occasion, discusses the garment and cloth, takes measurements and records fit notes. The consultation is not an order; the written quotation confirms the scope, price and delivery schedule before you commit.

Question 4

How long does a Made-to-Measure suit take?

Accepted Answer

Most two-piece commissions take around six to eight weeks from approved measurements and deposit. Your written quotation confirms the schedule for your cloth, destination and any follow-up fitting before you place the order.

Question 5

What if my suit needs alterations?

Accepted Answer

Tell us what needs attention and we will arrange the appropriate adjustment. Minor alterations can be handled by a local tailor of your choice at your cost; more significant work comes back to the house, with terms confirmed in writing with your order.

Question 6

Can I order between city visits?

Accepted Answer

Yes. Returning clients can reorder shirts and proven garments remotely — your pattern and Fit Passport preferences are on file. New models or major style changes are planned for the next city visit.

Question 7

How does payment work?

Accepted Answer

Every order follows the same three steps: a written quotation for your city, a confirming deposit when you accept, and the balance schedule agreed before delivery. Methods, currency and terms are all confirmed in writing.

Question 8

How is my garment delivered?

Accepted Answer

Finished garments are quality-checked in Bangkok and shipped to your address with tracking. Where the schedule allows, handover at a city visit is possible — the delivery plan is written into your order confirmation.

Question 9

Which cities do you visit?

Accepted Answer

The proposed 2027 programme covers twenty cities: Switzerland (Zürich, Davos, Zug, Geneva, Basel), Germany & Austria (Munich, Frankfurt, Düsseldorf, Vienna), Benelux (Amsterdam, Brussels, Luxembourg), the Riviera (Nice, Cannes, Monaco), the Nordics (Oslo, Stockholm, Helsinki, Copenhagen) and London.

Question 10

Where do fittings take place?

Accepted Answer

In a private setting that suits the day: a hotel salon taken for the occasion, your office, or your home. The venue for your city is confirmed in writing when your appointment is fixed.

Question 11

Do you see groups and families?

Accepted Answer

Yes. Weddings, families and professional groups can book a dedicated block within a city window. Everyone is measured individually and each garment is crafted from its own personal pattern.

Question 12

What is the Fit Passport?

Accepted Answer

The Fit Passport is the house’s memory of you: your pattern, measurements, posture notes, cloth history and preferences. It makes every later commission faster, more precise and possible from any city on the route.

Question 13

Can I host Bonturberg in my city?

Accepted Answer

Yes. If several clients or a suitable venue exist in a city off the route, we will consider adding a stop. Write to sales@bonturberg.com with your city, expected party and possible setting.

Question 14

Does Bonturberg visit Norway?

Accepted Answer

Yes. Bonturberg plans private made-to-measure fittings in Oslo, Bergen, Stavanger, Trondheim and Kristiansand. The Norway route is proposed; exact dates and venues are confirmed individually before an appointment is fixed.

Question 15

How much does a made-to-measure suit cost in Norway?

Accepted Answer

Bonturberg Norway guide prices start at 4,900 NOK for Essential, followed by 6,400 NOK for Signature and 8,900 NOK for Prestige. Your written quotation confirms cloth, delivery, taxes and terms before you commit.

Question 16

Can I book an Oslo fitting in English?

Accepted Answer

Yes. Oslo fittings can be handled in English. Register your interest with the city and your preferred period; Bonturberg replies with the proposed window, venue and written next steps.

Question 17

Can Bonturberg make wedding suits in Norway?

Accepted Answer

Yes. Wedding parties can be planned as a dedicated fitting block in a Norway city window. Enquire early with the wedding date, party size and city so the production and delivery schedule can be confirmed honestly.

Question 18

How do I choose cloth?

Accepted Answer

With the cloth books open in front of you, guided by the occasion, the climate and how often you will wear it. Your tailor narrows the choice to a shortlist; the final decision is always yours.

Question 19

How are the suits constructed?

Accepted Answer

Garments are cut from your personal pattern and crafted at our Bangkok atelier with the interior construction your commission specifies — from lightly structured unlined jackets to a fuller chest with canvas — agreed at the fitting.

Question 20

What styles can I choose?

Accepted Answer

Anything a personal pattern supports: single or double-breasted, one to three buttons, lapel shapes, vents, pockets, trouser cuts and all interior details. Your tailor advises what flatters your line; you decide the character.

Question 21

Do you make for women?

Accepted Answer

Yes. Pantsuits, skirt suits, blouses, coats and dresses are crafted with the same personal pattern method, across a wide range of proportions. The fitting is private and unhurried, as with every commission.

Question 22

Do you make shirts and trousers too?

Accepted Answer

Yes. Formal and everyday shirts, trousers, ties and finishing pieces are part of the wardrobe. Shirts and trousers are ideal first commissions and the easiest thing to reorder remotely between visits.

Question 23

What personal details can I add?

Accepted Answer

Linings, buttonholes, monograms, pocket styles, trouser finishes and the small signatures that make a garment yours. Details are agreed at the fitting and recorded in your Fit Passport.

Question 24

How much does a Made-to-Measure suit cost?

Accepted Answer

European guide prices start at €420 (Essential), €550 (Signature) and €770 (Prestige). Your written quotation confirms local currency, cloth, taxes, delivery and any adjustment terms before you commit.

Question 25

What is included in the price?

Accepted Answer

The private fitting consultation, cloth selection with your tailor, your individual pattern and Fit Passport, crafting at the Bangkok atelier, and the delivery plan for your city — all confirmed in the written quotation.

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